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And why it matters more than you think

Every time we sit with a client to discuss headsets, one question comes up without fail.

"Is it Teams Certified?"

We say yes. The conversation moves on.

But recently, a potential client called with a very specific ask — they needed headsets with Microsoft Open Office Certification. It was a global mandate from their HQ.

He then asked — "What exactly is Open Office Certification?

How is it different from Teams Certified?

Does it even matter for us?"

Great question. And one that more people should be asking.

What is Microsoft Teams Certified?

A headset that carries the Microsoft Teams Certified badge has been tested and approved by Microsoft to work natively with Microsoft Teams.

This means:

If your team uses Microsoft Teams for daily calls and meetings, a Teams Certified headset ensures everything works straight out of the box.

What is Microsoft Open Office Certification?

Microsoft Open Office Certification — officially called Premium Microphone for Open Office — is a step above Teams Certified.

Microsoft specifically tests these headsets for noisy, open work environments. To earn this badge, the headset must pass stricter microphone and noise cancellation standards.

This means:

Simply put — the other person hears you, not your office.

Important: Not every headset that says "Teams Certified" carries the Open Office badge. They are two separate certifications.

Which Certification Does Your Team Need?

WFH or private cabin — Teams Certified is enough.

Your environment is relatively quiet. A Teams Certified headset will deliver a smooth, consistent experience on every call.

Open floor or contact centre — Open Office Certified, no question.

Your team is surrounded by noise — colleagues, phones, movement. Open Office Certified headsets are built exactly for this. The difference in call quality is very noticeable.

Brands That Offer Both Certifications

These leading brands carry headsets across both certification levels — from budget-friendly options to premium models:

Whether you're equipping a 5-person team or a 500-seat contact centre, there's a certified option that fits your workspace and your budget.

Frequently Asked Questions

Is Teams Certified the same as Open Office Certified?

No. Teams Certified confirms the headset works with Microsoft Teams. Open Office Certified is an additional, stricter certification that tests the headset specifically for noisy, open workspaces.

Do I need Open Office Certified headsets for a contact centre?

Yes, in most cases. Contact centres are noisy environments. Open Office Certified headsets ensure your agents are heard clearly on every call.

Can a headset have both certifications?

Yes. Many premium headsets from brands like Poly, Jabra, and EPOS carry both certifications.

How do I check if a headset has Open Office Certification?

Look for "Microsoft Premium Microphone for Open Office" or the Open Office Certified badge on the product page or datasheet. When in doubt, ask your vendor to confirm before purchasing.

Is Open Office Certified headsets more expensive?

Not necessarily. While premium models carry this badge, several mid-range options do too. The right choice depends on your workspace and how many users you're equipping. We can help you shortlist options within your budget.

Conclusion

Teams Certified and Open Office Certified are not the same thing — and knowing the difference can save your team from a lot of audio complaints down the line.

If you are evaluating headsets for your team and are not sure which certification fits your workspace, we can help you shortlist the right devices without overcomplicating it.

Get in touch with us — we are happy to help you find the right fit.

One of the best pieces of advice I've ever received didn't come from a sales training or a product brochure. It came from a photo frame at home — one that's hung on our wall for years. The words on it quietly stuck with me: "Some beautiful things look more impressive when left simple."

That line came back to me recently while working on a client requirement for meeting room video conferencing solutions.

A client approached us through a reference from another client. They had already evaluated multiple meeting room video conferencing solutions from other vendors, and on paper, the proposals looked impressive. But the budgets were high, the setups were complicated, and more than half the features in those proposals would likely never be used.

Their actual requirement was simple:

Their ask was direct: "Just something that works, without all the complexity."

How VoxTBV India approached the requirement

Instead of recommending a high-end, over-engineered setup, our team at VoxTBV India designed a practical video conferencing solution based on the client's actual room size, usage pattern, and budget. Rather than starting with a product catalogue, we started with the problem — what the room would be used for, how often, and by how many people.

The result

The client received a clean, easy-to-use video conferencing setup for their meeting room — without unnecessary complexity, ongoing IT dependency, or high maintenance costs. Just a setup that works, every single time someone walks into the room.

We believe technology should simplify work, not complicate it. The most effective meeting room solution is rarely the most expensive one — it's the one that's correctly sized to the room, the team, and the budget.

At VoxTBV India, our role isn't just to sell AV and video conferencing products. It's to recommend solutions that genuinely fit our clients' needs — across Voice & Video, Data Center, and Security solutions.

If you're currently evaluating video conferencing solutions for your meeting rooms and finding the options overwhelming, we'd be glad to have a simple, no-pressure conversation about what would actually work for your space.

Talk to VoxTBV India about meeting room solutions →

In today’s hyperconnected world, cyber threats evolve faster than ever. A firewall serves as the first line of defense—monitoring and controlling traffic between your internal network and the outside world. Choosing the right firewall is no longer optional; it’s a critical business decision that impacts security, productivity, and compliance.

When selecting a firewall, organizations should consider key factors such as network size, scalability, throughput, VPN capabilities, application control, and threat intelligence integration. Modern firewalls—like Next-Generation Firewalls (NGFWs)—offer deep packet inspection, intrusion prevention, and advanced malware protection to counter sophisticated attacks.

From a business perspective, an effective firewall minimizes downtime, safeguards customer data, and protects brand reputation. It ensures regulatory compliance while maintaining smooth network performance, helping businesses stay secure and operationally efficient.

As a PAN-India system integrator, VoxTBV India partners with leading OEMs such as Sophos, Fortinet, and SonicWall to design, deploy, and manage customized firewall solutions. Whether for small enterprises or large data centers, VoxTBV ensures the right balance between security, performance, and cost—empowering organizations to operate confidently in the digital era.

Secure your network with VoxTBV—your trusted partner for intelligent firewall solutions.

As cyberthreats evolve, choosing a firewall is no longer just about basic filtering or packet inspection. Modern businesses require advanced, intelligent security layers that proactively defend against sophisticated attacks. This is where Next-Generation Firewalls (NGFWs) with enhanced capabilities become essential.

Key advanced features to look for include:

Zero Trust Architecture (ZTA):

Ensures every user and device is continuously verified — crucial for hybrid and remote work models.

Deep Packet Inspection & SSL/TLS Decryption:

With over 80% of malware hiding in encrypted traffic, SSL inspection is now mandatory for accurate threat detection.

Advanced Threat Protection & Sandboxing:

Real-time analysis of suspicious files in an isolated environment helps prevent zero-day attacks.

SD-WAN Integration:

Improves branch connectivity while keeping security strong — a must for distributed enterprises.

AI/ML-Driven Threat Intelligence:

Enables faster detection, automated policy updates, and reduced manual intervention.

The impact: Stronger compliance, fewer breaches, improved uptime, and reduced operational risks — all resulting in greater business continuity.

In today’s digital-first environment, reliable connectivity is the backbone of every business. While enterprises invest heavily in active network equipment like switches and servers, the passive infrastructure—structured cabling—often determines overall performance and scalability.

Structured cabling provides a standardized and organized approach to designing network wiring, covering copper and fiber optic systems, patch panels, and cable management frameworks. Unlike ad-hoc cabling, structured systems enable seamless integration of voice, data, and video across departments, ensuring businesses stay agile as technology evolves.

From a business perspective, structured cabling reduces downtime, improves network reliability, and simplifies troubleshooting, leading to lower operational costs. Its scalability supports future upgrades—whether expanding office floors, adopting IoT devices, or enabling cloud-driven operations—without overhauling the entire cabling infrastructure. Most importantly, a well-designed cabling system enhances productivity by ensuring uninterrupted communication and connectivity.

This is where VoxTBV India, a PAN-India system integrator, delivers value. With expertise in designing and deploying end-to-end network passive infrastructure, VoxTBV ensures enterprises benefit from future-ready cabling solutions that align with their growth and technology roadmaps. From consulting and implementation to ongoing support, VoxTBV helps businesses build a strong digital foundation—empowering them to stay connected, competitive, and resilient.

Let’s connect to future-proof your network with VoxTBV.

In an era of sophisticated cyber threats, enterprises need more than standalone tools —they need integrated cybersecurity solutions that can work effortlessly across their digital environment. This is where VoxTBV India Pvt Ltd, a PAN-India IT solutions provider, plays a crucial role, by delivering end-to-end security solutions instead of just standalone, siloed tools.

At the foundation, Security Information and Event Management (SIEM) provide centralized visibility by correlating logs and detecting anomalies. Managed Detection and Response (MDR) adds 24/7 monitoring and incident response, while Endpoint Detection and Response (EDR) secures endpoints against advanced threats. Identity and Access Management (IAM) enforces least-privilege access, and Cloud Security Posture Management (CSPM) ensures compliance across multi-cloud environments.

Zero Trust Architecture reinforces these layers, requiring continuous verification to minimize lateral movement and insider risks.

SolutionPurpose
SIEMSIEM Real-time log correlation & anomaly detection
MDR24/7 threat monitoring & incident response
EDREndpoint threat detection & containment
IAMIAM Secure identity & access control
CSPMCloud compliance & misconfiguration management

For enterprises, VoxTBV India Pvt Ltd offers bundled cybersecurity solutions tailored to industry needs:

By aligning cybersecurity technology with business outcomes, VoxTBV helps enterprises reduce risk, achieve compliance, and build digital trust—while ensuring long-term resilience in a rapidly evolving threat landscape.

Imagine this: A team is getting ready for an important client call. They walk into a stylish, well-lit meeting room with comfortable chairs and a big table—everything set up for a productive meeting.

Here’s the best part: they don’t need to mess with cables or wait for IT to get things started. Each person simply plugs in their own laptop with one cable, and within seconds, the meeting is ready to go. No delays, no confusion!

It doesn’t matter which video platform they use—Zoom, Microsoft Teams, or Google Meet—their devices connect easily with the room’s setup. This is the benefit of BYOD (Bring Your Own Device) video conferencing. Devices from brands like Poly | HP, Logitech, Jabra, Cisco, and Coolpo even have smart cameras with AI-tracking, which follow whoever is speaking to make meetings look more professional.

Why BYOD Video Conferencing Works So Well?

BYOD video conferencing makes teamwork easier. It’s simple, cost-effective, and lets people use their own devices with smart, AI-powered tools. With brands like Poly, Logitech, and Yealink offering great options, businesses can create professional meeting spaces without spending a fortune.

If you need more details or have any questions, feel free to reach out to us. We’re happy to help!

IT security, and its subset - Cyber security, are a set of strategies or technological tools that prevent unauthorized access to organizational assets such as computers, networks, and data which can result in application downtime, theft of sensitive data, damage to reputation, compliance fines, and other adverse consequences.

Threats to IT security can come in different forms. A common threat is malware, or malicious software, like Ransomware, Spyware, Viruses Etc, which can have devastating impact on organizations.

To help improve organisational IT security and compliance procedures, we have listed below a host of security solutions/products that can be installed and implemented for protecting sensitive data and fulfilling compliance audits.

Physical Security: Physical security is the protection of personnel, hardware, software, networks and data from physical actions and events that could cause serious loss or damage to an enterprise, agency or institution. The physical security framework is made up of two main components: access control & surveillance.

Network security: Network security is used to prevent unauthorized or malicious users from accessing organisational network.

VoxTBV offers solutions and products from best-in-class, state-of-the-art OEMs like Axis, Hikvision, Matrix, Sophos, Fortinet, PaloAlto, Yubikey, Sonicwall, Cisco and several more, to support its clients in controlling access and protecting proprietary data from all sorts of breaches.

Cloud computing continues to transform the global data centre markets even as higher customer expectations and stricter regulations on storage/access of data make third party data centres more expensive. A data centre helps manage high volumes of data and traffic with low latency. Such an infrastructure is helpful particularly for

However, privacy concerns have seen the rise of smaller Edge or Micro data centres, which can be owned by small or medium sized enterprises, to maximise uptime and efficiency. According to a global digital survey, the primary reasons for moving data from a public cloud to a private cloud (on-premises or co-location) environment are:

What is a Data Centre?

A data centre is an array of equipment that houses physical servers, hard drives, cabling, networking & communications solutions, backup power systems, cooling & climate controls, including security protection, to safely store, optimise and process large amounts of data.

There are many choices of data centres to fit the needs of organisations:

As computing demands, and technology, evolve enterprise data centres are transforming into a hybrid-infrastructure. Mission-critical applications, with maximum uptime and privacy, are housed on traditional data centres. Public cloud storages are utilised for tier-2 applications (or non-mission-critical). Based on expected uptimes, reliability and robustness of infrastructure, data centres can be classified as:

How can VoxTBV help?

Keeping your data safe is of paramount importance, you will no doubt agree! The three factors that are critical when a data centre is designed to keep your data safe are:

From recommending the optimal hardware (computing, display, backup, redundancy, protection), networking solutions, power and cooling to asset monitoring and infrastructure management, VoxTBV engineers will be able to help tailor your organisation’s requirements

Who are we?

VoxTBV is one of the pioneers in India to have been involved in communications infrastructure. We have built communications systems across India upon which telecommunications services are operated today. From physical infrastructure (towers, antennae, switches, buildings, external power backup) to cyber infrastructure (routing & switching software, operational support systems and user applications) we have worked on the transmission, channel and receiver elements of communication, since the turn of the century when India leapfrogged several countries in its road to development.

Our DCS Architects have access to all the major OEMs like Dell, HP, Lenovo, Aruba, HPE, Ruckus, APW President, Synology, Commscope, Cisco, Juniper, and many more in addition to our inhouse teams for supply and installation of network cabling and accessories. Visit here to know more about our DCS solutions.

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