Digital Omnichannel Customer Messaging Framework

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Digital Omnichannel Customer Messaging Framework

Customer Experience enhancing solutions through social media, mobile apps, messaging, email and self-service.
We make human to machine communications as simple as human to human communications.

Chatbots

Companies across India are using chatbots to talk with their customers, increase customer engagement, and reduce business costs.

An official WhatsApp Business Account (WABA), together with one of UIB’s smart chatbot solutions, provides the lifeline your business needs to survive and flourish in these challenging times.

Robots/Machines
Real-world interactions with robots, machines and other sensor- powered physical objects

Smart Speakers
Voice assistants built into speakers or into other hardware devices

Digital Humans
Virtual screen holograms with voice and touch interactions