• DGVox is designed to record and archive telephone conversations, be it IP, Digital or Analog. • DGVox is extensively used to meet recording needs in Call Centers, Banks, Government establishments, Defense, Security, Utilities, Transportation and several other industries. • DGVox with its powerful web based user interface allows users to monitor, search and evaluate calls and generate various types of reports and graphs for analysis. • DGVox is equipped with an intelligent and powerful search engine and a versatile playback screen that allows search based on several parameters like, time, date, duration, direction, called id, dialed digits, agent id, color codes etc. • DGVox generates several types of reports. DGVOX allows scheduling of several types of activities and gives a number of operational and media options for archiving. • Operates with most of the leading telephone systems:
• NEC • Alcatel • Avaya • Cisco • Nortel • Panasonic • Samsung • Siemens • Few of our DGVox installed customers include: • Oil and Natural Gas Corporation Limited ( ONGC ) • Karnataka Police - All major district centres • National Investigation Agency • Indian Space Research Organization (ISRO) • PNB Metlife India Insurance Company Ltd • Indian Overseas Bank